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We ship worldwide. Within Palestine: Delivery within 1–3 business days. International shipping: 7–21 business days depending on the country, with a tracking number for every order. Shipping fees are calculated automatically at checkout based on destination and weight.

Within Palestine: Cash on delivery or bank transfer. International orders: Prepayment via credit card or bank transfer. Wholesale orders: 50% deposit, balance before shipment.

One-year warranty on stitching and leather against manufacturing defects. The product is 100% genuine leather and handmade; therefore, slight variations in color and texture are normal and not considered defects. The warranty does not cover misuse or exposure to water and extreme heat. Exchange or return within 14 days of receipt, provided the item is in its original condition.